Auburn >Auto Dealers > Carl Gregory Ford
2305 S College St, Auburn, AL | Directions 3683232.562055 -85.503325
Mislead and treated poorly. – I was told by the finance manager that I would not incur additional charges for financing a car instead of paying cash. I had wanted to pay cash, but they insisted that I finance instead. When I went to pay off my loan, additional charges were incurred and when I attempted to resolve the situation with the dealer, I was treated very poorly by management and the owner - Tony Hudgins.
I was told any mistake made was my own misunderstanding. I was told that I had no valid complaint and that I was just trying to get something for nothing. This was done in the middle of the show room. My character was attacked for no reason and I would never do business with this company any more.
Great customer service – The service dept was very professional. I had a check engine light on and exhaust leak. They helped me get in and out quickly.
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